Service

EXCELLENCE

As the premier commercial fitness service provider, Fitnessmith sets the industry standard for equipment service and preventative maintenance. We are committed to ensuring equipment reliability through our comprehensive Monthly, Bi-Monthly, and Quarterly Preventative Maintenance Plans.

With over 20 technicians and 10 offices strategically located on the east coast, we provide service to clients from Maine to Florida.

Our professional service technicians are highly skilled fitness equipment experts who are factory-certified by manufacturers to remain well-versed in technology and mechanical trends.

Services include:

Fitnessmith is rapidly growing our service division and expanding nationwide. If you’re interested in joining our service team or opening a new satellite office, contact us!

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FAQ

Yes, regular preventative maintenance is required to keep your equipment operating safely and efficiently.

Yes, we offer quarterly, bi-monthly, and monthly preventative maintenance agreements.  Our agreements are non-binding and can be cancelled by either party with 30 days notice.

We do our best to schedule your visit as soon as possible.  We normally can normally have a technician on site within 2-3 business days.

If you provide us with the model, serial number, and date of purchase for your equipment, we will be able to determine if your equipment is still covered under warranty.

Unfortunately, we are unable to determine this until our technicians have had the opportunity to assess the equipment. If a part is required that we don’t have in stock, an additional visit will be required.

Yes, our technicians attend regular manufacturer training sessions to ensure that stay up to date on all the latest equipment.